Part of what makes our Grosvenor Place environment so unique is the dedication of our support staff, who do all they can to create an excellent work-life balance for our community. Offering next-generation customer service, your community manager and concierge team can turn even the biggest headaches into a seamless experience.

As Community Manager and Head of Concierge at Grosvenor Place, Aurelie provides a warm and friendly welcome for all our customers and their guests. She also helps out with tenant requests, including restaurant reservations, VIP welcomes, dry cleaning, booking show tickets, holiday planning and supporting event management. With a finger on the pulse, Aurelie always know what’s going on and creates a personal connection that grows our community. If you have an idea on how we can improve the Grosvenor Place community, her door is always open.

Meet Aurelie

Forgot that anniversary gift but have a meeting in 10 minutes? No problem. Button fell off? They’ll sew it back on in a jiffy. From making bookings, to jumping on those life-admin tasks that can derail your day, Michael and the team are here to help any way they can.

Meet Michael


Aurelie Chanel
Head Concierge
+61 2 9256 3972